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Frequently Asked Questions

CAKE SPADE

PRODUCT INFORMATION
We’re proudly certified as Halal! Our store has been granted the Halal certification by Majlis Ugama Islam Singapura (MUIS). With this certification, we want to assure you that you can confidently choose our baked goods for your own delight or to share with friends!

Our cakes are temperature sensitive. To enjoy them fully, do consider the following care instructions!

Tofu Cheesecakes

Best kept refrigerated. They last up to 45 minutes in room temperature!

Baked Cheesecakes

Best kept refrigerated. They last up to 2-3 hours in room temperature!

Meringue Cakes, Fresh Cream Icing Cakes, Vanilla Cream Cheese Icing Cakes

Best kept refrigerated. They last up to 2 hours in room temperature!

Chocolate Cakes

Can be stored in an air-con room of at least 18℃ for up to 4 hours. If refrigerated, thaw at room temperature for approximately 30-60 minutes or until icing is soft to touch.

Tarts

Best kept refrigerated. Our tarts are best served chilled!

Brownies, Crumbles & Pies

Only refrigerate if you’re storing them longer than 12 hours! Heat them in the microwave for 30-40 seconds or in the oven for 5 minutes at 150°C, and top off with a scoop of ice-cream for maximum satisfaction!

Cupcakes

Best consumed on the same day. Refrigerating cupcakes will cause loss of moisture which affects the texture and mouthfeel.

All our products are best consumed on the day of purchase! We recommend keeping our cakes chilled if they are not consumed immediately to ensure freshness!

Our estimates are based on the size of cake since the weight of cake varies with the flavour selected.

4″ (Baby Cake) serves 2-3 pax

5” serves 4-5 pax

6” serves 6 pax

7” serves 8-10 pax

8” serves 12-15 pax

9” serves 18-25 pax

10” serves 30 pax

11” serves 35-40 pax

12” serves 46-50 pax

14” serves 65-70 pax

ORDER

We recommend placing an order at least 2-3 days in advance (for our in-house cakes) or 5 days – 1 week in advance (for customised cakes, events and bulk orders). This will give us ample time to fit your order into our production schedule during kitchen operating hours.

For urgent next day orders, please call our store +65 6444 3868 or WhatsApp +65 8310 8330 to check which cakes will be available. Kindly note that we will only have limited selections for last minute orders as we require early confirmation to work on all orders.

You can pre-order your cake(s) via our website, at our physical store, over landline +65 6444 3868 or WhatsApp us at +65 8310 8330.

DELIVERY

Bring the party to your door-step! Everything you order from us is freshly-baked and delivered directly to you from our store, using our tried-and-true packing methods to ensure our treats get to you safe!

Delivery charges will depend upon the location of the delivery address and will be handled by a third-party logistics company. Call us at +65 6444 3868 or drop us a WhatsApp at + 65 8310 8330 to check on our delivery charges.

Customers are responsible for providing accurate and complete delivery addresses at the time of order placement. In the event of an incorrect or incomplete address provided by the customer, and if attempts to contact both the recipient and customer are unsuccessful, we reserve the right to make a decision on the appropriate course of action at our own discretion for the cake.

Refunds will not be issued for orders where incorrect addresses were provided or when the recipient and customer are uncontactable. We incur time and costs in the preparation of each cake, and as such, refunds will not be permitted.

CUSTOMISED CAKES

If you are making an enquiry with us for a customised cake, please WhatsApp us at +65 8310 8330 with the following in order for us to follow up with you efficiently:

  • Name & Mobile Number
  • Date & Time Required (Closed on Sundays & Public Holidays)
  • Reference Pictures of Designs
  • Serving Size

Pre-payment will be required as a form of security to lock in your order as we would not be able to sell customised cakes specific to your order after they have been produced.

Last minute requests for a customised cake will be declined as we run on a very tight production schedule and more time will be required to plan for and produce any customised cakes. We do however produce in-house designed 8″ whole cakes on a daily basis for your consideration which are available on a first-come-first-served basis.

We require at least 5 days – 1 week advance notice for customised cakes. This will give us ample time to fit your order into our production schedule during kitchen operating hours.

Classic Flavours: Red Velvet Cake, Cookies & Cream Red Velvet Cake, Hummingbird Cake, Spiced Carrot Cake, Chocolate Blackout Cake, Victoria Sponge, Old School Custard Cream Cake, Kaya Pandan Layer Cake

Indulgent Flavours: Ovaltine Chocolate Crunch Cake, Dark Chocolate Strawberry Cake, Dark Chocolate Banana Cake, Dark Chocolate Strawberries & Banana Cake, Blackforest Cake, Nutella Chocolate Mousse Cake, Mango Yogurt Cake, Golden Gaytime Cake, Cereal Milk Green Grape Cake, Lychee Rose Cake, Mangoes & Strawberries Cake, Strawberry Shortcake, Mixed Fruit Cake, Lemon Meringue Biscuit Cake, Roasted Black Sesame Cake.

Premium Flavours: Chocolate Royaltine Cake, Mao Shan Wang Durian Cake, Pandan Mao Shan Wang Durian Cake, Yin Yang Mao Shan Wang Durian Cake (Chocolate & Vanilla)

MODE OF PAYMENT

Pre-payment is required for all online pre-orders via PayNow UEN: 201302230N or Credit Card.

We accept Cash, Credit Card, PayNow and NETS payment in-store.